Veterans Services Program Review
Spring 2015
Crafton Hills College

Crafton Hills College (CHC) Veterans  Services would like information about how CHC can better support and serve our veterans. Your participation in this survey is essential in helping us understand you and your fellow veterans enrolled at CHC. This survey will take approximately ten (10) minutes to complete. All responses are anonymous and confidential. If you have any questions regarding this survey, please contact Steven Rush, VA Certifying Official, in CHC Admissions and Records or at 909-389-3256.

Thank you in advance for your participation and for your service.
1. What is your current military status?
2. In which branch (or branches) of the United States military have you served? (Select all that apply)
   
3. How many years did you serve in the United States military?
4. Did you serve in a combat zone or deploy afloat?
5. Which theater(s) or era(s) did you serve? (Select all that apply)
   
6. Did you suffer any illness or injuries as a result of your service?
7. Did you receive or are you currently receiving treatment?
8. Have you ever received assistance from CHC's Disabled Students Programs & Services (DSP&S)?
9. Which, if any, VA educational assistance program are you using?
   
10. I have experienced the following: (select all that apply)
11. What is your primary health insurance?
   
12. Select your level of agreement with each of the following statements:
  Strongly agree   Somewhat agree   Somewhat disagree   Strongly disagree   Not applicable  
  The certification process for VA benefits was easy.          
  I was able to enroll in all classes listed on my education plan.          
  The CHC Veteran Services staff advised me of all documents required for certification for VA benefits.          
  The available VA benefits were explained clearly.          
  The CHC website is a good resource for veterans services.          
  The certification process for VA benefits was timely.          
13. Did you encounter any problems during the application and/or enrollment process?
   
14. Select your level of agreement with each of the following statements:
  Strongly agree   Somewhat agree   Somewhat disagree   Strongly disagree   Not applicable  
  Services offered by the Disabled Students Programs & Services (DSP&S) have been helpful.          
  Services offered by the Counseling Center have been helpful.          
  Services offered by the Health & Wellness Center have been helpful.          
15. I have used services at the following departments on campus: (select all that apply)
16. Select your level of agreement with each of the following statements:
  Strongly agree   Somewhat agree   Somewhat disagree   Strongly disagree   Not applicable  
  I feel that CHC embraces veterans.          
  I feel that CHC supports veterans.          
  I am comfortable talking about my military experiences in my classes when appropriate to the lesson.          
  I feel comfortable being on campus.          
17. Select your level of agreement with each of the following statements:
  Strongly agree   Somewhat agree   Somewhat disagree   Strongly disagree   Not applicable  
  I have no difficulty maintaining a balance between schoolwork and personal demands.          
  I have no difficulty dealing with stress due to class demands.          
  I have not thought about dropping out of school.          
  I have sought tutorial assistance for some of my classes.          
  I have sought academic advising.          
  I have sought assistance from the Career Center for planning my employment after graduation.          
  The CHC Veteran Services staff have been helpful with my transition from the military service to college.          
  The wait time for an appointment with the veteran counselor is reasonable.          
  CHC Veteran Services has helped me remain in college.          
18. How many hours in a typical week do you spend studying?
19. What is your age?
20. What is your gender?
21. Which of the following best describes your current relationship status?
22. In which type of housing do you currently live?
23. What was the highest level of education you completed at time of entry into CHC?
24. Was CHC your first college of choice?
25. What is your current grade point average (GPA)?
26. Are you currently working while attending classes this semester?
27. Which programs would you be interested in CHC offering to veterans? (Select all that apply)
28.
29.
Thank you, again, for your participation and for your service.

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